Privacy Policy

AE Peptides (aepeptides.ae) is a research compound supplier based in Abu Dhabi, United Arab Emirates. We supply laboratory-grade peptides and research compounds exclusively for scientific and in-vitro research purposes. For privacy enquiries, contact us at info@aepeptides.ae or WhatsApp +971503355261.

We collect information you provide when placing an order or contacting us: your name, email address, shipping address, phone number, and institution name. We also collect payment information (processed securely by our payment providers — we never store card details). Automatically collected data includes your IP address, browser type, pages visited, and referring URLs for analytics purposes.

We use your information to: process and fulfil your orders; send order confirmations and dispatch notifications with tracking numbers; respond to your enquiries and provide customer support; send order-related communications (we do not send unsolicited marketing emails); comply with legal obligations including UAE VAT requirements; improve our website and services through anonymised analytics.

We share your information only where necessary: with our payment processors (Stripe, PayTabs, Tabby) to complete transactions; with our logistics partners to deliver your order; with our email service provider to send transactional emails. We never sell, rent, or trade your personal information to third parties for marketing purposes.

All data is transmitted over SSL-encrypted connections. Payment information is processed by PCI-DSS compliant payment providers and never stored on our servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure.

We use essential cookies to maintain your session, remember your cart, and process the disclaimer acceptance. We use analytics cookies (Google Analytics) to understand website traffic in anonymised form. You may disable non-essential cookies in your browser settings without affecting core functionality.

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); withdraw consent where processing is based on consent; lodge a complaint with your local data protection authority.

To exercise your rights or for any privacy-related enquiry, contact us at info@aepeptides.ae. We will respond to all requests within 30 days. For urgent matters, WhatsApp us at +971503355261.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.